Head of E-Commerce
- Code number: J000016491
- Entry level: Professionals
- Location: Costa Mesa
- Organization: Porsche Design of America, Inc.
TasksTasks
Position Overview
Porsche Design of America is seeking a dynamic and strategic Head of E-Commerce to drive and enhance our online sales and profitability. In this pivotal role, you will lead and nurture a dedicated team, overseeing all aspects of daily online sales operations. Your primary responsibilities will include developing and executing our comprehensive e-commerce strategy and steering all performance-marketing activities vital to our online business.
This role requires close collaboration with various departments, including Marketing, IT, Finance, Retail, and Operations, and coordination with other Porsche entities in the US, Canada, and Germany. Your leadership and vision will be instrumental in propelling our lifestyle e-commerce platform to new heights.
Roles & Responsibilities
o Plan and execute annual sales planning in close collaboration with the HQ team in Germany.
o Evaluate opportunities to improve key onsite metrics, margin and overall sales and profitability.
o Utilize site analytics to monitor performance and guide actions.
o Develop and own the local E-Commerce strategy to scale Porsche Design of America’s online business by continuously improving the digital commerce experience with a customer-centric approach.
o Own the performance marketing strategy and budget, define channel goals across the digital ecosystem and track progress against business targets.
o Manage relationships with digital marketing agencies and third-party partners to leverage technologies that drive engagement and sales.
o Work with internal departments and agencies to ensure compliance across all online touchpoints.
o Partner with internal cross-functional teams to initiate the implementation of business initiatives.
o Provide leadership, direction, mentoring, and coaching to the E-Commerce team to ensure efficient operation of all online sales activities.
o Participate in the product assortment buy for Porsche Design of America in collaboration with our international Merchandise team.
o Drive leadership communications and updates regarding progress on key initiatives, business status, and communicate to executives and other stakeholders.
o All other duties as assigned
QualificationsQualifications
Qualifications
Education
o Bachelors/Master’s degree in Marketing, Sales, or Business Administration
Work Experience
o Minimum of 5 years of experience managing an E-Commerce team and activities along the E-Commerce lifecycle
o Experience managing an E-Commerce P&L with accountability for budgets and driving web KPI’s
o Experience with third party tools and E-Commerce platforms (Commercetools, Shopify or Optimizely are a plus)
o Proven ability to drive results through cross-functional teams
o Strong knowledge in Data Analytics and Data-Driven-Decision Making
o Excellent communication, influencing and relationship building skills across all levels in an organization
o Ability to describe and translate technical situations and solutions to upper management
o Creative and strategic minded with strong executional abilities and a can-do attitude
Skills:
o A self-starter, creative thinker and problem solver
o Driven to successfully advance Porsche Design’s interests
o Team player
o Excellent verbal and written communication and presentation skills
o Strong commercial, financial and business acumen
o Excellent MS Office skills, including Outlook, Excel, PowerPoint, etc.
o Jira and Confluence knowledge
o Strong organizational skills, especially time-management and experience in meeting tight deadlines
o Independent work style, self-starter, extremely organized and structured
o Goal oriented and thrives on competition and challenges
o Strong team player with excellent interpersonal skills
o Easily adapts to changing scenarios
o Ability to work with a wide range of colleagues and internal/external partners
o German language – a plus, but not required
Principal Working Relationships
o Reports to the Porsche Design of America President & CEO (with a dotted line to the Global Head of E-Commerce at Porsche Lifestyle Group in Germany).
The salary range for this role is $110,000-$140,000. However, it is important to note that at Porsche, compensation range is dependent on geographic location. Individual salaries within each range are determined through a wide variety of factors including but not limited to education, experience, knowledge and skillset. Porsche reviews compensation regularly and may adjust base salaries to reflect market competitiveness.
In addition to salary, individuals may be eligible for a discretionary performance bonus. Our full suite of benefits includes:
- Paid Vacation
- Paid Holidays
- Paid Sick leave
- 401(k) match
- Medical, dental and vision coverage
- Tuition and certification reimbursement
- Life Insurance
- Short and Long Term Disability Coverage
- Subsidized gym membership program
- Subsidized Porsche and VW leasing programs
Physical Requirements
o While performing the duties of this job the employee is required to talk, hear, walk, sit, stand, climb stairs on occasion with prolonged periods of sitting at a desk and working on a computer.
o Must be able to lift 15 pounds at times.
At a GlanceAt a Glance
Porsche is an equal opportunity employer and we take pride in our diversity. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Porsche will be based on merit, qualifications and abilities. Porsche does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, pregnancy, status as a parent, national origin, age, disability, family medical history, ancestry, medical condition, genetic information, sexual orientation, gender, gender identity, gender expression, marital status, familial status, registered domestic partner status, family and medical leave status, military status, criminal conviction history, or any other characteristic protected by federal, state or local law.
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