1st Level Support with German - Junior Consultant (f/m/d)

• Answer all incoming calls, provide information to the caller, and transfer the call to the appropriate person
• Forward incoming emails to the right person
• Process info security tickets according to the documentation
• Approve or decline admin rights requests
• Handle documented cases and document new cases
• Create, assign and update incidents
• Monitoring of IDocs and Transactions in SAP

• Time Management Skills
• Excellent communication skills
• Ability to work autonomously as well as to collaborate in team  
• Detail-oriented and highly organized
• Ability to deal with challenging situations
• Good German and English language skills
• Ability to deal with challenging situations
• Previous work experience

Things to know before departure:

• Start: by arrangement, always on the 1st and 15th of the month
• Working hours: full-time (40h); 27 vacation days
• Employment contract: Unlimited
• Line of work: Consulting
• Language skills: Fluency in German and English
• Flexibility & willingness to travel
• Other: a valid work permit

ENABLING YOU TO SHAPE A BETTER TOMORROW  

Functioning as a technology and business partner, MHP digitalizes its customers’ processes and products, and guides them through IT transformations along their entire value-creation chain. MHP is a digitalization pioneer for the mobility and manufacturing sectors with expertise that can be transferred to a wide range of industries. MHP is also a premium partner to thought leaders on the path to a better tomorrow.

MHP serves over 300 customers worldwide, including large corporations and innovative SMEs. MHP advises on both operational and strategic issues, offering proven IT and technology expertise as well as specific industry know-how. MHP operates internationally as OneTeam with headquarters in Germany and subsidiaries in the USA, UK, Romania, and China.

MHP has been shaping the future alongside its customers for 25 years. The MHP team of over 3,000 employees is united by the company’s promise of excellence and sustainable success. This promise continues to drive MHP – today, tomorrow, and in the future.

MHP: DRIVEN BY EXCELLENCE.

https://www.mhp.com

At MHP, we’re here to make sure that you have the best start in your career. We’re here to show you the ropes and enable you to get to know every facet of the IT consulting business. Your knowledge will expand through hands-on practical project work, training on the job, and, most importantly, inspiring mentors that will lead you to become your 2.0 version.

At the beginning of your journey with us, know that we value and support you just as you are, so:

• We all share a strong team spirit. Every win, big or small, belongs to all of us.
• We eagerly embrace your creativity and fresh perspectives as you embark on your career path.
• Here, you'll have mentors to teach you the ropes to build your technical depth and work towards becoming an expert in your field.
• We can lead your curiosity and passion for your field of expertise to an engaging experience that will consistently elevate your career.

The best thing is to apply now simply online via our JobLocator. Just a few clicks, and you can send us your application documents, such as CV, references, and project lists, if applicable. A cover letter is not required.

By the way: When we receive your application, our recruiting team checks across all divisions to see if there is a suitable position for you. Regardless of current job postings, we try to find the most matching job for you at MHP.

Do you still have questions? Then take a look at our FAQs on our careers page:  https://www.mhp.com/en/career

If you have any further questions, please contact our recruiting team at recruiting-romania@mhp.com