Customer Experience Consultant (all genders)

As a Consultant in Customer Experience, you'll bring your automotive and/or consulting expertise to the table, helping clients achieve their strategic and tactical goals. You're curious, always seeking new opportunities, and adaptable to the evolving needs of our clients and the industry. You're a results-oriented individual who thrives in complex environments, working independently and effectively with stakeholders.

• Support in the successful delivery of CX projects for our customers.
• Undertake core Consulting activity on projects such as business analytics, strategic advisory, workshop activity, solutions design.
• Develop and present high-quality deliverables, including presentations, reports, and recommendations to clients.
• Build and maintain strong client relationships, acting as a trusted advisor.
• Work effectively in multi-disciplinary teams, collaborating with colleagues from various backgrounds.
• Analytics and problem solving skills.
• Support in the creation and building of content for both formal and informal proposals of business to our customers.
• Identify and pursue new business opportunities within the automotive industry.
• Actively maintain the business focus for a defined customer(s) by playing an active role in maintaining account intelligence, contact management and account based activities.
• Continually seek out an act upon business development across of customer and portfolio of consulting products.
• Stay abreast of the latest industry trends and technologies in the automotive sector.

• Experience of working within a Customer Experience related field.
• Experience within consulting and/ or automotive sector.
• Bachelor's degree in a relevant field (e.g., Business Administration, Engineering, Economics) from a top-tier university.
• Confidence and ability in front of customers, capable of delivering detailed and compelling presentations.
• Strong analytical and problem-solving skills with the ability to structure complex problems and develop creative solutions.
• Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong interest in the automotive industry and a passion for innovation
• Ability to work independently and as part of a team

As a technology and business partner, MHP digitizes its customers' processes and products and supports them in their IT transformations along the entire value chain. As a digitization pioneer in mobility and manufacturing, MHP transfers its expertise to different industries and is the premium partner for thought leaders on their way to a Better Tomorrow.

MHP serves more than 300 customers worldwide: leading corporations and innovative medium-sized companies. MHP provides both operative and strategic consulting together with proven IT and technology expertise and specific industry knowledge. As OneTeam, MHP operates internationally, with headquarters in Germany and subsidiaries in the USA, UK, Romania, and China.

For 25 years, MHP has been shaping the future with its customers. More than 4.000 MHP employees share a commitment to excellence and sustainable success. This aspiration continues to drive MHP - today, tomorrow, and in the future.

MHP: DRIVEN BY EXCELLENCE.

http://www.mhp.com/ 

At MHP, we’re here to make sure that you have the best start in your career. We’re here to show you the ropes and enable you to get to know every facet of the IT consulting business. Your knowledge will expand through hands-on practical project work, training on the job, and, most importantly, inspiring mentors that will lead you to become your 2.0 version.

At the beginning of your journey with us, know that we value and support you just as you are, so:

• We all share a strong team spirit. Every win, big or small, belongs to all of us.
• We eagerly embrace your creativity and fresh perspectives as you embark on your career path.
• Here, you'll have mentors to teach you the ropes to build your technical depth and work towards becoming an expert in your field.
• We can lead your curiosity and passion for your field of expertise to an engaging experience that will consistently elevate your career.

The best thing is to apply now simply online via our JobLocator. Just a few clicks, and you can send us your application documents, such as CV, references, and project lists, if applicable. A cover letter is not required.

By the way: When we receive your application, our recruiting team checks across all divisions to see if there is a suitable position for you. Regardless of current job postings, we try to find the most matching job for you at MHP.

Still, have questions? Then take a look at our FAQs on our careers page.

If you have any further questions, please contact our recruiting team at +49 (0)7141 7856 1600.