Junior Problem Resolution Responsible (Extern) (f/m/d)
- Code number: J000020265
- Entry level: Professionals
- Location: Cluj
- Organization: Porsche Engineering Services GmbH
TasksTasks
Join us in shaping the future of mobility at Porsche. You will be part of an international environment, collaborating with colleagues across locations and contributing to system development activities in a structured and supportive team.
We are looking for a Junior Problem Resolution Responsible to join our team in Romania. In this role, you will work closely with internal and external development partners and support problem resolution activities related to vehicle systems and software development.
Your daily responsibilities will focus on supporting the handling and coordination of problem tickets, ensuring clarity, traceability, and timely follow‑up while working closely with team members and customers.
- You will support the processing of problem tickets by checking completeness, traceability, and correct assignment
- Support with reporting for the weekly error review meeting
- Close collaboration with BTVs (initially mandatory on‑site to build trust)
- You will assist with basic technical pre‑analysis of data to support efficient error clarification and routing
- You will contribute to the preparation of regular reports and support coordination meetings related to problem resolution
- You will help track open topics and follow up on missing feedback or overdue items
- You will support the identification of improvement opportunities in processes and collaboration
- You will collaborate with international project teams and stakeholders
QualificationsQualifications
- You have successfully completed a Bachelor’s or Master’s degree in Engineering, or a comparable field of study
- You are interested in the automotive or technical development environment; initial exposure (internships, student projects) is a plus
- You have a basic understanding of vehicle systems or technical products and are motivated to deepen your knowledge
- You are familiar with ticketing or tracking systems (e.g. Jira or similar), or you are willing to learn
- You are willing to understand development processes and work with different tools and systems
- You have good knowledge of MS Office tools, especially Excel
- You speak German and English fluently
- You have a structured way of working, good communication skills, and a proactive, team‑oriented mindset
At a GlanceAt a Glance
Porsche Engineering Romania specializes in complex technical solutions at its two locations in Cluj-Napoca and Timisoara, including the development of intelligent and connected electric vehicles, electronics, and design.
We cover a wide range of development activities and technical know-how – from conventional powertrains to future mobility, and from prototype to series development. By optimizing brake systems and developing pedestrian protections as well as driver assistance systems, these activities significantly contribute to the improvement of future car safety. As an integral part of the Porsche Engineering, a wholly owned subsidiary of the Stuttgart (Germany) based sports car manufacturer Porsche AG, the work of our engineers in Cluj and Timisoara results into improvements and innovations incorporated in the Porsche sports cars, sold all over the world.
More information can be found on our website: https://www.porscheengineering.com/peg/de/locations/romania/
Exclusive look behind the scenesExclusive look behind the scenes
Porsche Engineering Magazine
The latest issue of Porsche Engineering's customer magazine offers fascinating insights into exciting projects and current topics. The Porsche Engineering magazine can be found here.
Knowledge-Sharing
Working with new technologies and employing innovative methodologies has always been a part of our day-to-day operations, therefore knowledge sharing is an essential part of our work culture. We regularly organize internal technical meetups to build bridges between departments, share best practices, and learn about new ways of thinking.
Collaboration with Universities and Master’s Program
On average, our company offers 12 master's thesis topics per year, based on allocation interviews for the top-performing students, and 10 Porsche Engineering scholarships for master's program students with outstanding technical and soft skills. To ensure continuity, our Master curriculum is updated yearly, and only the top 5 bachelor level students are eligible for Porsche Engineering scholarships. For those with a Ph.D., a scholarship for research and development in the AI field is also available.
Expanding our Know-How
It is important to stay ahead of technological trends in order to respond to ever-changing consumer needs, such as making cars safer and more enjoyable to drive. Based on project demands, we provide internal and external soft and technical skill trainings to meet these requirements.
Performance Running in our Blood
We are part of the Porsche family that specializes in high-performance sports cars, so getting involved in various sporting events and supporting our employees in their quest to become better athletes comes naturally to us.
Community Support
As part of a very active social community, we take our commitment seriously when it comes to supporting programs and initiatives that make lives better and provide renewed opportunities for children and adults alike. Giving back to the community, whether through donations or employee volunteering, through the most appropriate social causes that reflect our values and culture, is our primary focus.
How to apply?How to apply?
Please fill out our online application form and enclose your complete application documents at the end, consisting of cover letter, curriculum vitae, ideally also your work and (university) school references and, if necessary, other certificates.
ContactContact
You can apply directly from our job location site or for direct applications please send your CV at: JobsRomania@porsche-engineering.ro
