OS365 Administrator Team Leader - Senior Consultant (Remote - USA)

POSITION PURPOSE:

This position is for a Team Leader of the VW O365 and Exchange environment. The Office 365 Engineer will support the ongoing messaging environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Provide L4 support to resolve VW incidents in support of the their infrastructure
• Perform analysis of VW infrastructure environment and resolve issues/problems accordingly.
• Participate in technical projects involving upgrades, architecting, multiple Tenets, single tenets,
• Knowledge of the following application (Exchange 2010, Exchange 2016, Office 365, Teams, Skype for Business 2015, Proofpoint, Totemo Email Encryption, SMIME, Active Directory, Networking)
• Respond to service requests from VW support groups, vendors and suppliers.
• Maintain documentation of VW environments
• Coordinate patching/upgrade activities for critical VW Exchange environment components.
• Support during the weekend when required for all locations for any issues requiring VW support (on-call rotation)
• Knowledge of Change Management process
• Lead team of up to 12 people

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE MESSAGING TEAM: 

• Assist team members with setting direction and guidance with project related tasks.
• Ability to engage team members and coordinate activates and goals.
• Participate with Sr. VW Technicians in project and maintenance duties if needed.
• Review documentation for accuracy
• Develop documentation as required.
• Assist with project coordination and development.
• Maintain the integrity of the VW in accordance with policy and best practices.
• The demonstrated ability to troubleshoot with end users.

OTHER DUTIES AND RESPONSIBILITIES: 

• Communicate team status, task accomplishments and possible issues as they arise.
• Have experience in with multiple tenets and the integration of other services such as SharePoint online, Teams and Other collaboration platforms.
• Have at least 10 years’ experience in above skill set.
• Regular, predictable attendance.
• Other duties as assigned.

QUALIFICATIONS:

• 10-15 years’ experience in Exchange/ skype and well versed in O365 migration processes.
• Ability to self-direct and work independently as required.
• Excellent interpersonal and communication skills (Technical and Non-Technical)
• Extremely "Detail Oriented" individual with the ability to multitask.
• Ability to learn and display acceptable proficiency in VWGoA applications.
• Positive mental attitude, solution architect, team builder

EDUCATION:

• Completion of a bachelor’s degree with course work in computer science, or equivalent work experience in VWGOA.

Percentage of required travel: 100%

Physical requirements:

• This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, cameras, photocopiers, and filing cabinets.
• Must be able to lift 15 pounds at times.
• While performing the duties of this job the employee is required to talk, hear, walk, sit, stand, climb stairs on occasion with extended periods of sitting at a desk and working on a computer.
• Must be able to work effectively and complete tasks in an open office/noisy environment.
• Must be able to sit for extended periods of time while traveling in a car or airplane.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with MHP Americas, Inc. (ie, H1-B visa, F-1 visa (OPT), or any other non-immigrant status).

MHP Americas, Inc. is an equal opportunity employer and we take pride in our diversity. In order to provide employment equal and advancement opportunities to all individuals, employment decisions at Porsche will be based on merit, qualifications and abilities. Porsche does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, pregnancy, status as a parent, national origin, age, disability, family medical history, ancestry, medical condition, genetic information, sexual orientation, gender, gender identity, gender expression, marital status, familial status, registered domestic partner status, family and medical leave status, military status, criminal conviction history, or any other characteristic protected by federal, state or local law. 

If you are an applicant from the state of California, please review the California Applicant Privacy Notice  here .

As a digitalization pioneer in the mobility and manufacturing industries, MHP transfers its expertise to a wide range of industries and is a premium partner for thought leaders on their way to a Better Tomorrow. MHP serves over 300 customers worldwide. Among them are leading corporations, innovative medium-sized companies, and disruptive start-ups. MHP provides both operational and strategic consulting and delivers proven IT and technology expertise as well as specific industry know-how.

As OneTeam, MHP operates internationally, with headquarters in Germany and subsidiaries in the US, UK, Romania, and China. For over 26 years, MHP has been shaping the future together with its customers. More than 4,000 MHP employees are united by the aspiration for excellence and sustainable success. This aspiration continues to drive MHP - today and in the future.

Individuals may be eligible for a discretionary performance bonus. Our full suite of benefits includes:

• Paid Vacation
• Paid Holidays
• Paid sick leave
• 401(k) match
• Medical, dental and vision coverage
• Tuition and certification reimbursement
• Life Insurance
• Short and Long Term Disability Coverage
• Subsidized gym membership program
• Subsidized Porsche and VW leasing programs

With MHP you have a hand in shaping tomorrow, today. Apply now on our JobLocator. Please include all documents such as cover letter, resume, references and project lists (if applicable). 

By the way, our recruiting team will review your application both in the context of the specified job, and also cross-departmentally. This way we can evaluate whether there is a suitable position for you anywhere at MHP. 

You can reach our recruiting team at Recruiting-Americas@mhp.com