MHP: DRIVEN BY EXCELLENCE

 

 

Senior Consultant for Customer Experience Monetization and Mobility Services

  • Code number: MHP - A Porsche Company-D-0-E-89
  • Entry level: Professionals
  • Location: Atlanta
  • Organization: MHP - A Porsche Company

Tasks

Senior Consultants will synthesize overall strategy by analyzing various solutions, selecting the most relevant tools/techniques to meet specific client requirements such as business case or pricing, and interpreting and reporting on outputs. You will participate in setting engagement objectives and scope, develop work plans for components of engagements, coordinate activities between work streams, and identify changes in scope. Senior Consultants will also design deliverable content to reflect the engagement contract and client needs and strive to improve deliverable quality by validating results.

Our people work collaboratively within integrated, cross-functional teams to deliver seamless solutions for our clients. Teamwork is crucial as teams are composed of a diverse group of specialists across multiple disciplines from both within our consulting practice and our clients and drive towards a successful outcome. Our practitioners are expected to own and deliver their respective deliverables while managing different clients and other stakeholders.

  • Lead challenging projects in management-, process- and IT-consulting with a focus on the Automotive industry and mobility services
  • • Develop independently innovative concepts in the area of new mobility, digital transformation, product as a service, and monetization
  • • Create business cases, roadmaps, and support the design of business models
  • • Drive the change within our clients to transform the current business models into selling services
  • • Define strategies to include new services with recurring payments into the customer journey
  • • Represent MHP, its core values, and focus on our customer’s value add
  • • Drive business development opportunities, including Statements of Work, proposal creation, client presentations, etc.
  • • Be part of a globally growing, motivated, virtual team that is impacting the client’s business in all Customer Experience related aspects
  • • Support the development of the future consulting portfolio
  • • Share knowledge and educate team members proactively on the job

Qualifications

  • Bachelor’s or Master’s Degree in Business Administration, Economics, Engineering or equivalent education
  • >4 years of working experience in consulting, mobility, automotive retail, or related field
  • Good understanding of the automotive industry (e.g., connected vehicle, new mobility, sales and after-sales, e-commerce)
  • Understanding of payment processes and micropayments
  • Proficiency in mapping customer journeys to services and modifying experiences
  • Professional appearance with strong interpersonal skills
  • Strong presentation skills (content, techniques, design)
  • Exceptional written and verbal communication skills (English mandatory, German a plus)
  • Enthusiastic, analytical and structured working attitude
  • Ability to work independently, handle multiple assignments, and work under high pressure
  • Exceptional analytical and quantitative problem-solving skills with a strong customer focus 
  • Willingness to be based in Atlanta, GA and travel 80-100%
  • US Citizen/Green Card/EAD required

At a Glance

MHP, a Porsche AG subsidiary, is one of the leading management and IT consultancies for the automotive industry and a proven expert in other sectors. The unique MHP approach blends a perfect symbiosis of management and IT consulting services. MHP optimizes and digitizes our customers' value chains with expert services in the fields of Management Consulting, System Integration, Application Management, and Business Solutions. MHP is the first Special Expertise Partner with SAP for Automotive, and we leverage our relationship with Porsche to offer innovative solutions to manufacturers, suppliers, retailers, and importers to enable sustainable success in the marketplace.

At present, more than 3,000 employees provide consulting services and support to more than 300 customers worldwide from our 17 locations in Germany, the USA, Switzerland, Czech Republic, England, China, Israel, and Romania.

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How to apply?

With MHP you have a hand in shaping tomorrow. Apply now on our JobLocator. Please include all documents such as cover letter, resume, references and project lists (if applicable).

 

Our recruiting team will review your application for not only the specified job, but for other opportunities as well. This way we can evaluate whether there is an even more suitable position for you at MHP.

 

Contact

You can reach our recruiting team at Recruiting-Americas@mhp.com